WPEXPERT prints items on demand, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if the customer ordered the wrong size, color, or simply changed their mind.However, in case of a damaged product or a manufacturing error, WPEXPERT offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Returns Request” form and provide a clear photo showing the issue.

Note

Refunds are issued to your WPEXPERT account balance. You can claim this amount to transfer it back to the original payment method.If there’s an issue affecting multiple products, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.Please note that WPEXPERT will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or colour. In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5″ for print placement, meaning that minor variations in the placement of the print will not be considered as defects.